Delhi and Mumbai Airports Awarded for Airport Service Quality

Indira Gandhi International Airport (IGIA), New Delhi has earned a second spot, while the Chhatrapati Shivaji International Airport (CSIA), Mumbai stands at forth place among 180 Global airports that were surveyed for the Airport Service Quality (ASQ) awards by the Airports Council International (ACI) for 2011. The survey was done for airports handling 25 million to 40 million passengers per annum.

The IGIA moved up to an ASQ score of 4.72 as compared to 3.02 in 2007, and a rank of 6 across all categories from a rank that was outside the top 100.

Mumbai’s Chhatrapati Shivaji International Airport improved its ASQ score from 4.39 to 4.61.

During the calendar year 2011, 35 million passengers took flights to and from IGIA, including 10 million international passengers who took flights to India. Over 600,000 tonnes of cargo and over 300,000 aircraft movements were also handled at the airport. CSIA handled passenger traffic of 29.1 million and around 670,235 tonnes of cargo in the year 2010-11.

For holiday makers taking flights to India, Delhi and Mumbai are the prominent gateways to the country. Many adore the charm of heritage sites peppered in and around Delhi while others find the beach fun and hedonism of Mumbai simply irresistible. Lavish hotels, never-ending shopping in glistening malls and lip smacking cuisines are common features of both these metropolises of India as well as strong reasons for global travel buffs to pick them while booking cheap flights to India.

Quick availability of tickets on cheap flights to India as well as a higher frequency of flights by any airline at these airports make air travel to India more convenient and are other reasons for Delhi and Mumbai airports to rank high on traveller’s list of choices.

Being the premiere Indian airports, both the airports are served by popular international airlines from all across the world.